{"id":13195,"date":"2026-02-02T08:37:35","date_gmt":"2026-02-02T08:37:35","guid":{"rendered":"https:\/\/www.d-id.com\/?post_type=af-resource&#038;p=13195"},"modified":"2026-02-04T07:20:55","modified_gmt":"2026-02-04T07:20:55","slug":"my-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning","status":"publish","type":"af-resource","link":"https:\/\/www.d-id.com\/resources\/my-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning\/","title":{"rendered":"My Last Will uses D-ID to bring humanity and trust to digital legacy planning"},"content":{"rendered":"<section class=\"c-block c-margin c-margin--top-default c-margin--bottom-default c-padding--top-none c-padding--bottom-none c-paddingm--top-default c-paddingm--bottom-default c-block b-resource-inner b-resource-inner--page-my-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning  align b-resource-inner-layout-default b-resource-inner--layout-default b-resource-inner-items-3 b-resource-inner-style-default\" id=\"b-resource-inner-1\">\n\t<div class=\"b-resource-inner__container b-resource-inner--without-form\">\n\t\t<header class=\"b-resource-inner__head\">\n\t\t\t\t\t\t\t<p class=\"b-resource-inner__breadcrumbs\"><span><span><a href=\"https:\/\/www.d-id.com\/\">Home<\/a><\/span><\/span><\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"b-resource-inner__categories\">\n\t\t\t\t\tCase Studies\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"b-resource-inner__meta\">\n\t\t\t\t\t<div class=\"b-resource-inner__meta-date\">\n\t\t\t\t\t\t2 February 2026 \n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<h1 class=\"b-resource-inner__title\">\n\t\t\t\tMy Last Will uses D-ID to bring humanity and trust to digital legacy planning\n\t\t\t<\/h1>\n\n\t\t\t\t\t\t\t<div class=\"b-resource-inner__share\">\n\t\t\t\t\t<div class=\"c-share\">\n\t<ul class=\"c-share__list\">\n\t\t\t\t\t\t\t\t\t<li class=\"c-share__item\">\n\t\t\t\t\t<a rel=\"noopener noreferrer\" target=\"_blank\" class=\"c-share__btn c-share__btn-facebook\" href=\"http:\/\/www.facebook.com\/share.php?u=https%3A%2F%2Fwww.d-id.com%2Fresources%2Fmy-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning%2F\" aria-label=\"Share on Facebook\">\n\t\t\t\t\t\t<i class=\"fab fa-facebook-f\"><\/i>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-share__item\">\n\t\t\t\t\t<a rel=\"noopener noreferrer\" target=\"_blank\" class=\"c-share__btn c-share__btn-twitter\" href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.d-id.com%2Fresources%2Fmy-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning%2F&amp;text=My+Last+Will+uses+D-ID+to+bring+humanity+and+trust+to+digital+legacy+planning\" aria-label=\"Share on Twitter\">\n\t\t\t\t\t\t<i class=\"fab fa-twitter\"><\/i>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-share__item\">\n\t\t\t\t\t<a rel=\"noopener noreferrer\" target=\"_blank\" class=\"c-share__btn c-share__btn-linkedin\" href=\"https:\/\/www.linkedin.com\/cws\/share?url=https%3A%2F%2Fwww.d-id.com%2Fresources%2Fmy-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning%2F\" aria-label=\"Share on Linkedin\">\n\t\t\t\t\t\t<i class=\"fab fa-linkedin-in\"><\/i>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-share__item\">\n\t\t\t\t\t<a rel=\"noopener noreferrer\" target=\"_blank\" class=\"c-share__btn c-share__btn-email\" href=\"mailto:?subject=My+Last+Will+uses+D-ID+to+bring+humanity+and+trust+to+digital+legacy+planning&amp;body=https%3A%2F%2Fwww.d-id.com%2Fresources%2Fmy-last-will-uses-d-id-to-bring-humanity-and-trust-to-digital-legacy-planning%2F\" aria-label=\"Share on Email\">\n\t\t\t\t\t\t<i class=\"fas fa-envelope\"><\/i>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/header>\n\t\t<div class=\"b-resource-inner__body\">\n\t\t\t<div class=\"b-resource-inner__left\">\n\t\t\t\t\t\t\t\t\t<div class=\"b-resource-inner__entry-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-text b-resource-inner__text default\">\n\t\t<h3 class=\"c-el c-title c-section-header__title has-line-breaks has-primary-color\">A Case Study<\/h3>\n\n\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"b-resource-inner__entry-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-text b-resource-inner__text default\">\n\t\t<p><strong>Name<\/strong>: <a href=\"https:\/\/mylastwill.io\/en\/chat\" target=\"_blank\" rel=\"noopener\">My Last Will<\/a><\/p>\n<p><strong>Industry<\/strong>: <span style=\"font-weight: 400;\">Blockchain heritage \/ digital legacy<\/span><strong><img decoding=\"async\" class=\"alignright wp-image-13196 size-thumbnail\" src=\"https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/MLW-logo-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/MLW-logo-150x150.png 150w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/MLW-logo-300x300.png 300w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/MLW-logo-768x768.png 768w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/MLW-logo.png 900w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/strong><\/p>\n\n\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"b-resource-inner__entry-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-text b-resource-inner__text default\">\n\t\t<p><a href=\"https:\/\/mylastwill.io\/en\/chat\"><span style=\"font-weight: 400;\">My Last Will<\/span><\/a><span style=\"font-weight: 400;\">\u2019s\u00a0 vision is grounded in the idea that end-of-life intentions deserve both dignity and certainty. The company\u2019s mission is to give people a trusted space to record the things that matter most, in a way that can\u2019t be altered, questioned, or lost.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In practice, that mission becomes a secure digital legacy platform that helps people put their wishes in order and make them accessible to the right people when it matters. My Last Will combines secure workflows (including using Scroll Blockchain and DocuSign for last-will execution) with a broader promise: preserving funeral wishes safely, protecting integrity, and enabling immediate access for execution, while also exploring new ways for people to transmit messages and memories with more meaning.\u00a0 <\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The Challenge<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">End-of-life instructions and personal messages are highly emotional and irreversible. My Last Will needed a way to humanize and secure the transmission of these sensitive messages in a digital environment, while staying scalable, accessible, and compliant with strict privacy and security requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before D-ID, the team relied on static text, traditional forms, and limited video tools that lacked interactivity and emotional presence, making it difficult to convey empathy, intent, and trust.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Solution: A secure, conversational video assistant<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">My Last Will built \u201cMy\u201d, a secure, <\/span><a href=\"https:\/\/www.d-id.com\/ai-agents\/\"><span style=\"font-weight: 400;\">AI-powered conversational video assistant<\/span><\/a><span style=\"font-weight: 400;\">, that allows users to express, safeguard, and transmit their last wishes and personal messages in a more human, trustworthy way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D-ID enabled the team to add emotional presence and clarity to a process that is traditionally cold and purely administrative, without compromising scalability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">My Last Will chose to partner with D-ID because it uniquely combines realistic conversational video, emotional expressiveness, and scalability, while respecting <\/span><a href=\"https:\/\/www.d-id.com\/security-and-privacy-compliance\/\"><span style=\"font-weight: 400;\">privacy and security constraints. <\/span><\/a><span style=\"font-weight: 400;\">Other options leaned toward static avatars or generic video. D-ID made it possible to create a human-centered experience that builds trust in sensitive, high-stakes situations.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Product Implementation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Implementation was smooth and fast. D-ID\u2019s <\/span><a href=\"https:\/\/docs.d-id.com\/docs\/quickstart\"><span style=\"font-weight: 400;\">APIs and documentation<\/span><\/a><span style=\"font-weight: 400;\"> made it easy to integrate conversational video into My Last Will\u2019s workflow, move from prototype to a working experience quickly, and iterate without heavy technical overhead.<\/span><\/p>\n<figure id=\"attachment_13200\" aria-describedby=\"caption-attachment-13200\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-13200 size-large\" src=\"https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-1024x672.png\" alt=\"An interactive avatar engages with users on My Last Will's website\" width=\"1024\" height=\"672\" srcset=\"https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-1024x672.png 1024w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-300x197.png 300w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-768x504.png 768w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-1536x1007.png 1536w, https:\/\/www.d-id.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-01-29-at-10.09.50-2048x1343.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-13200\" class=\"wp-caption-text\">My Last Will&#8217;s interactive visual agent engages with customers on the company&#8217;s website<\/figcaption><\/figure>\n<h2><\/h2>\n<h2><span style=\"font-weight: 400;\">The Results<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">My Last Will saw a clear improvement in engagement and trust indicators:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Session completion rates increased by over 30%<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Users spent significantly more time interacting with the experience<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Qualitative feedback highlighted higher emotional clarity and confidence vs. text-only flows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internally, D-ID helped reduce onboarding friction and accelerate iteration cycles<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Users who were initially hesitant about digital tools became deeply engaged once they interacted with My through interactive conversational video. Several said it felt like they were \u201cbeing understood\u201d rather than filling out a form.<\/span><\/p>\n<h2><\/h2>\n<h2><span style=\"font-weight: 400;\">What\u2019s next<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">My Last Will sees D-ID as a long-term partner. As the product evolves, conversational video will play a central role in building trust, accessibility, and emotional clarity at scale.<\/span><\/p>\n\n\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<figure class=\"wp-block-pullquote\" style=\"border-top-width:1px;border-bottom-width:1px;font-size:16px\"><blockquote><p>\u201cD-ID allowed us to bring humanity, trust, and emotional clarity into a process that is usually cold and administrative. It transformed how people express and safeguard their most important wishes.\u201d<\/p><cite><strong>Ralph Siniamin<\/strong><br>&nbsp;CEO &amp; Founder, My Last Will<\/cite><\/blockquote><\/figure>\n","protected":false},"author":22,"featured_media":13264,"parent":0,"template":"","af-resource-category":[94],"class_list":["post-13195","af-resource","type-af-resource","status-publish","has-post-thumbnail","hentry","af-resource-category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>My Last Will uses D-ID to bring humanity and trust to digital legacy planning | D-ID<\/title>\n<meta name=\"description\" content=\"Explore D-ID&#039;s resources, including guides, videos, and tools to discover and implement cutting-edge AI-driven technologies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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